Return & Refund Policy
Return & Refund Policy
Customer satisfaction is important to RAMI HOME.
We accept returns within 30 days after delivery.
To be eligible for a return:
- The item must be unused and in original condition.
- The item must include original packaging.
- Proof of purchase is required.
Non-returnable Items
Certain items cannot be returned, including:
- Personalized products
- Used products
- Clearance or final sale items
- Products damaged due to customer misuse
Return Process
To request a return, please contact:
Please include:
- Order number
- Product details
- Reason for return
- Photos if the product has defects
After approval, we will provide return instructions.
Refund Processing
Once the returned item is received and inspected, refunds will be processed within 5-7 business days.
Refunds will be issued to the original payment method.