Privacy Policy
Effective Date: January 1, 2026
Privacy Policy
RAMI ENTERPRISES INC, operating under the brand name RAMI HOME (“RAMI HOME”, “we”, “our”, or “us”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit, browse, or make purchases through our official website:
This policy applies to all visitors, customers, and users who access or use our website.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Company Information
RAMI HOME is operated by:
RAMI ENTERPRISES INC
Brand Name:
RAMI HOME
Website:
Business Address:
3215 Grand Avenue
Coconut Grove, FL 33133
United States
Email:
Phone:
+1 305-569-1161
RAMI HOME is an online retail e-commerce business providing home essentials, trendy accessories, seasonal gifts, and everyday lifestyle products to customers throughout the United States.
2. Information We Collect
RAMI HOME collects information necessary to provide products, process orders, provide customer service, and improve website experience.
2.1 Personal Information You Provide
When you place an order, contact us, or use certain website functions, we may collect:
Identity Information
Including:
- Full name
- First name
- Last name
- Account information
Contact Information
Including:
- Email address
- Phone number
- Shipping address
- Billing address
Order Information
Including:
- Purchased products
- Order number
- Order history
- Return requests
- Refund information
- Customer service records
Payment Information
Including:
- Payment method
- Transaction confirmation information
- Billing details
For security purposes:
RAMI HOME does not store complete credit card numbers, CVV security codes, or full payment credentials.
All payment transactions are processed through secure third-party payment providers.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Language preferences
- Website pages viewed
- Time spent on pages
- Referral source
- Website interaction data
This information helps us maintain website performance and improve customer experience.
2.3 Customer Communication Information
When you contact us through email, contact forms, or customer service channels, we may collect:
- Name
- Email address
- Communication records
- Information related to your inquiry
This information is used only to provide customer support.
3. How We Use Your Information
RAMI HOME may use collected information for the following purposes:
3.1 Order Processing and Fulfillment
We use customer information to:
- Process purchases
- Confirm payments
- Prepare orders
- Ship products
- Provide tracking information
- Process returns and refunds
3.2 Customer Service
Information may be used to:
- Answer customer questions
- Provide assistance
- Resolve complaints
- Handle order issues
3.3 Website Operation
Information may be used to:
- Maintain website functionality
- Improve website security
- Fix technical problems
- Improve user experience
3.4 Product and Service Improvement
We may analyze customer behavior to:
- Improve product selection
- Understand customer preferences
- Improve shopping experience
3.5 Marketing Communications
With customer permission, we may send:
- Promotional emails
- Product announcements
- Special offers
- Seasonal promotions
Customers may unsubscribe at any time.
3.6 Fraud Prevention and Legal Compliance
Information may be used to:
- Verify transactions
- Prevent fraudulent activities
- Protect our business
- Comply with legal requirements
4. Third-Party Service Providers
RAMI HOME works with trusted third-party service providers to operate our online store.
We do not sell, rent, or trade customer personal information.
Information is shared only when necessary.
4.1 Payment Service Providers
Payment providers help process secure online transactions.
They may process:
- Customer name
- Billing information
- Payment method information
- Transaction amount
- Payment verification details
Purpose:
- Process payments
- Verify transactions
- Prevent fraud
- Process refunds
RAMI HOME does not store complete payment credentials.
4.2 Shipping and Fulfillment Providers
Shipping providers help us deliver customer orders.
They may process:
- Customer name
- Shipping address
- Phone number
- Email address
- Order number
- Product information
Purpose:
- Package preparation
- Delivery
- Tracking
- Delivery confirmation
4.3 Website Technology Providers
Technical service providers support:
- Website hosting
- Data storage
- Website security
- System maintenance
- Technical updates
They may process:
- IP address
- Device information
- Browser information
- Technical logs
4.4 Analytics Providers
Analytics providers help us understand website usage.
They may collect:
- Website traffic data
- Browsing behavior
- Device information
- Page visits
- User interaction data
Purpose:
- Improve website performance
- Understand customer behavior
- Optimize services
4.5 Advertising Providers
RAMI HOME may use advertising services including:
- Google Ads
- Social media advertising platforms
- Marketing tools
They may collect:
- Cookie identifiers
- Website activity
- Advertising interactions
- Product views
Purpose:
- Measure advertising performance
- Improve marketing campaigns
- Provide relevant advertisements
5. Cookies and Tracking Technologies
RAMI HOME uses cookies and similar technologies.
Cookies help us:
- Maintain shopping cart functions
- Improve website performance
- Remember preferences
- Analyze website traffic
- Improve advertising effectiveness
Types of Cookies
Necessary Cookies
Used for:
- Shopping cart
- Checkout
- Website security
- Payment functions
Functional Cookies
Used for:
- Remembering preferences
- Improving user experience
Analytics Cookies
Used for:
- Website analysis
- Customer behavior understanding
Advertising Cookies
Used for:
- Advertising measurement
- Marketing optimization
Users may manage cookies through browser settings.
Disabling cookies may affect certain website functions.
6. Data Security
RAMI HOME uses reasonable security measures, including:
- Secure website connections
- Protected payment processing
- Access control procedures
- Data protection practices
However, no internet transmission method is guaranteed to be completely secure.
7. Data Retention
RAMI HOME retains information only as necessary for:
- Completing transactions
- Providing customer service
- Maintaining business records
- Legal compliance
- Fraud prevention
Information that is no longer required will be securely deleted or anonymized.
8. Your Privacy Rights
Depending on applicable laws, customers may have rights including:
- Access personal information
- Request correction
- Request deletion
- Learn how information is used
- Opt out of marketing communications
Requests may be submitted by contacting:
We may verify identity before processing requests.
9. California Privacy Rights (CCPA / CPRA)
California residents may have additional privacy rights.
These include:
Right to Know
Request information about:
- Personal information collected
- Purpose of collection
- Sources of information
- Third parties receiving information
Right to Delete
Request deletion of personal information.
Exceptions may apply when information is required for:
- Legal obligations
- Transactions
- Security purposes
Right to Correct
Request correction of inaccurate information.
Right to Opt-Out
Request limitation of certain data sharing activities.
RAMI HOME does not sell personal information.
Non-Discrimination
RAMI HOME will not discriminate against customers exercising privacy rights.
10. Children’s Privacy
RAMI HOME does not knowingly collect personal information from children under 13 years old.
Our website is intended for users aged 13 and above.
If we discover information collected from a child under 13, we will take reasonable steps to delete it.
11. International Visitors
RAMI HOME primarily serves customers in the United States.
Visitors outside the United States understand that information may be processed according to applicable U.S. laws.
12. Changes to This Privacy Policy
RAMI HOME may update this Privacy Policy periodically.
Changes will be posted on this page with a revised effective date.
13. Contact Us
RAMI ENTERPRISES INC
Brand: RAMI HOME
Address:
3215 Grand Avenue
Coconut Grove, FL 33133
United States
Email:
Phone:
+1 305-569-1161