Shipping Policy
Shipping Policy
At RAMI HOME, operated by RAMI ENTERPRISES INC, we are committed to providing reliable, transparent, and efficient shipping services for our customers throughout the United States.
All orders placed through our official website:
are processed and shipped according to our fulfillment procedures and shipping terms outlined below.
1. Shipping Area
RAMI HOME currently provides shipping services to customers located within the United States.
We do not currently offer international shipping.
All orders are delivered to the shipping address provided by the customer during checkout.
2. Order Processing Time
After your order is successfully submitted and payment has been confirmed:
- Orders are processed within 1-3 business days.
- Processing time does not include weekends or U.S. federal holidays.
- Orders may require additional processing time during holidays, promotional events, or periods of high order volume.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
3. Shipping Rates & Delivery Fees
RAMI HOME provides clear and transparent shipping rates.
Shipping costs are determined based on the order subtotal before taxes.
Free Standard Shipping
Orders with a subtotal of:
$20.00 USD or more
qualify for:
FREE Standard Shipping
Standard Shipping Fee
Orders with a subtotal of:
Less than $20.00 USD
will be charged:
$8.99 USD Standard Shipping Fee
Shipping Cost Table
| Order Subtotal | Shipping Fee |
|---|---|
| $20.00 USD or above | FREE Standard Shipping |
| Below $20.00 USD | $8.99 Standard Shipping Fee |
The final shipping cost will always be displayed at checkout before payment confirmation.
RAMI HOME does not charge any hidden shipping fees.
4. Estimated Delivery Time
Our estimated delivery timeframe is:
5-10 business days
after the order has been processed and shipped.
Please note that delivery times may vary depending on:
- Shipping carrier performance
- Weather conditions
- Holidays
- Transportation delays
- Other circumstances outside of our control
Estimated delivery times are not guaranteed delivery dates.
5. Order Tracking
Once your order has been shipped, a confirmation email will be sent to the email address provided during checkout.
The email will include:
- Order confirmation details
- Tracking number
- Shipping information
Please allow 24-72 hours for tracking information to become active after shipment.
If you have not received tracking information or have questions about your order, please contact us:
Email:
6. Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Please verify:
- Full name
- Street address
- Apartment or unit number
- City
- State
- ZIP code
RAMI HOME is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.
If a package is returned due to an incorrect address, additional shipping charges may apply for reshipment.
7. Shipping Delays
While RAMI HOME works to ensure timely delivery, delays may occur due to factors outside our control, including:
- Severe weather
- Carrier delays
- Natural events
- Holidays
- Incorrect customer information
- Transportation interruptions
RAMI HOME is not responsible for delays caused by third-party shipping carriers.
However, our customer service team will assist customers in resolving shipping-related issues whenever possible.
8. Lost, Missing, or Damaged Packages
Packages Marked as Delivered
If your tracking information shows that your package has been delivered but you cannot locate it, please:
- Check your mailbox, front door, garage, or surrounding areas.
- Ask household members or neighbors.
- Contact the shipping carrier for additional delivery details.
If further assistance is needed, please contact RAMI HOME.
Damaged Packages
If your order arrives damaged, please contact us within:
7 days after delivery
Please provide:
- Order number
- Description of the issue
- Photos of the damaged item and packaging
Our team will review the request and provide appropriate assistance.
9. Order Changes and Cancellation
Orders may only be changed or canceled before they enter the fulfillment or shipping process.
Once an order has been shipped:
- Shipping information cannot be changed.
- The order cannot be canceled.
If you need assistance with an order, please contact us as soon as possible.
10. Sales Tax
Applicable sales tax may be added to orders according to the laws and regulations of the shipping destination within the United States.
Any applicable taxes will be calculated and displayed during checkout before payment is completed.
11. Contact Information
If you have any questions regarding shipping, please contact us:
RAMI ENTERPRISES INC
Brand: RAMI HOME
Business Address:
3215 Grand Avenue
Coconut Grove, FL 33133
United States
Email:
Phone:
+1 305-569-1161
Customer Service Hours:
Monday – Friday
9:00 AM – 5:00 PM EST
